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Dale Carnegie, author of “How to Make Friends and Influence People,” once said, “90 percent of all management problems are caused by miscommunication.” Miscommunication caused by poor use of language or choice of words is very common in the workplace, and often has serious, unintended consequences. When we miscommunicate with our team and colleagues, theRead more

One of the most universal issues we hear leaders raise is how much time they waste each week in unproductive meetings. Do you ever think about how much more you would get done if you could halve the amount of meetings you attended? The reality is, if you’re in a leadership position it’s unlikely thisRead more

Have you ever felt a sense of overwhelm or dread before going into a meeting or a big pitch? Do you ever come out of meetings feeling angry or frustrated because of feedback someone gave you? Or do you ever put off work or feel paralysed due to stress and anxiety? These situations are somethingRead more

Have you ever had a situation where you’ve been communicating with one of your colleagues and you felt as if what you were saying was crystal clear? You left the conversation feeling aligned and excited to make progress, only to check back in a week or two later to find out that there was actuallyRead more

Senior leadership teams hold a lot of responsibility within a business, and when your leaders aren’t aligned there is a flow-on effect on the team’s performance as a whole. You might have been in a leadership situation where you don’t quite see eye-to-eye with colleagues, or perhaps have felt the effect of a small miscommunicationRead more

One of the key traits of an impactful and effective leader is the ability to make great decisions, even in difficult or high-pressure situations. However making a great decision is not always easy – especially if emotions are high or there are multiple stakeholders or business outcomes that could be impacted. In this video we’llRead more

Sometimes the most simple and mundane phrases reveal more about your company than you think. While the following list might not appear to be overly controversial on first glance, these 6 phrases may reveal underlying issues within your company’s culture if they are used too frequently. “But that’s the way we’ve always done it.” DoingRead more